Better Practice                                                              Greater Insight                                                             Improved Outcomes

Disability and Workers’ Compensation insurers understand the impact of psychosocial factors on return-to-work results. The Claim Lab is the only way to harness that information to improve outcomes for workers, employers, and insurers.

  • Gain greater insight into claims
  • Use interventions more effectively
  • Understand your data better

Our focus is to analyze disability and workers compensation claim information, provide insight to assist in better claims management, and to help more employees return to work, “work is healthy”!

The Claim Lab  – Email us at

Our Solutions

Understanding Motivation

One of the key drivers for a claimant returning to work is the personal desire or drive on part of the individual to re-engage with employment.

“the duration of a claim has no correlation with the healing time of the human body”

Psychosocial Questionnaires

Psychosocial factors should be driving our claim management process…. How can we collect this information in a reliable consistent manner?

Workers’ Compensation

Workers’ Compensation claims can be complicated by the psychosocial influencers on the claimant, making recovery all the more difficult. Early understanding of the claimant’s situation will help ensure that the right support is provided.

Short Term Disability

Our STD analysis techniques identify the claims that need attention, and suggest ways in which the claim managers can best handle these claims.

Long Term Disability

For long term disability claims, we provide the claims manager with recommended actions for a given claim. It is rather like having a committee of your most experienced claims managers looking at every claim. This provides the claims manager with a suggested plan to follow for the claim.

Data Insight

By collecting richer information on claims, we can provide greater insight into the challenges that an individual might face when trying to return to work, going beyond the medical diagnosis to understand psychosocial influencers.

Extended Duration Claims

The ‘low hanging fruit’ of data analytics, where claims have been assigned to ‘maintenance’ as there is little or no chance of recovery. However, people do get better, and The Claim Lab can help identify these claims…

Scroll to Top