The Claim Lab is an organization that helps Disability and Worker’s Compensation Insurance companies improve claim outcomes using innovative analytical and predictive modelling techniques.

  • Get greater insight into claims
  • Use interventions more effectively
  • Understand your data better

Our focus is to analyze disability claim information, provide insight to assist in better claims management, and to help more employees return to work, “work is healthy”!

The Claim Lab  – Email us at

Project Areas

Attitude is Everything

One of the key drivers for a claimant returning to work is the personal desire or drive on part of the individual to re-engage with employment.

“the duration of a claim has no correlation with the healing time of the human body”

Psychosocial Factors

Psychosocial factors should be driving our claim management process…. How can we collect this information in a reliable consistent manner?

Short Term Disability

Our STD analysis techniques identify the claims that need attention, and suggest ways in which the claim managers can best handle these claims.

Long Term Disability

For long term disability claims, we provide the claims manager with recommended actions for a given claim. It is rather like having a committee of your most experienced claims managers looking at every claim. This provides the claims manager with a suggested plan to follow for the claim.

Workers Compensation

Workers Compensation claims can be complicated by the psychosocial influencers on the claimant, making recovery all the more difficult. Early understanding of the claimant’s situation will help ensure that the right support is provided.

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