January 2019 – Invisible to Claim Managers

Invisible Analytics The concept of ‘invisible analytics’ is about understanding the claim management process and providing direction in a simple and concise way, so it’s transparent to the claim manager. Rather than use the predictive model to provide a claim score, that a claim manager is supposed to interpret, we should drive the action. For […]

November 2018 – IQ Versus EQ

Last month we focused on the importance of getting quality data (Click Here) as a pre-requisite for starting any data analytics project. For this month, we would like to move the conversation forward to how we should structure the data to provide direction in the claim management process. We speak to many claim analytics teams […]

September 2018 – American Psychological Association

Work-Focused Psychotherapy Helps Employees Return To Work Sooner Research published online in APA’s Journal of Occupational Health Psychology has found that employees who received work-focused therapy, returned to work sooner, did not suffer adverse effects and showed significant improvement in mental health over the course of one year. It turns out that maintaining a strong […]

February 2018 – Auto-Segmentation of Claims

By Jonathan Polon The application of predictive modeling to segment disability claims has come to be considered best practice since the approach was first introduced in the early 2000s. This presents an opportunity to improve current claims management practices for Short-Term Disability claims by developing an auto-segmentation model. As Short-Term Disability claims are very transactional […]

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